Gift Card

Once the order is completed:
    •    The unique gift card code will be sent to the recipient’s email address.
    •    The purchaser will receive an email with a confirmation and order summary.

No. The gift card can only be used online at https://www.bogomilmathis.com and is not valid for physical locations or other platforms.

You can pay the difference using one of the available payment methods on the website.

The remaining balance will stay active and can be used on future orders, as long as it’s within 12 months from the date of purchase.

The gift card is valid for 12 months from the date of purchase. After this period, any unused balance will be cancelled and cannot be refunded.

No. Gift card balances cannot be refunded.
If you return a product purchased with a gift card, the amount will be refunded via a new digital gift card, provided the return meets our policy requirements.

No. Gift cards cannot be used to purchase other gift cards.

Please contact our customer support team. Bogomil Mathis is not responsible for lost, stolen, or unauthorized use of gift cards.

Yes. As long as there is a remaining balance and the card is still valid, it can be used multiple times for different orders.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes. The gift card can be used to purchase any available items, including those on sale, unless otherwise specified.

We currently do not offer an automated balance checker. However, you can contact our customer support team and provide your card code to receive the current balance.

Yes. The card can be used by anyone who has the code – so please keep the information safe and secure.